Putovanje s malim djetetom samo po sebi je izazov koji zahtijeva golemo strpljenje roditelja, ali i mrvicu razumijevanja okoline. No, za obitelj Tash iz Indiane, običan let iz Floride pretvorio se u javno poniženje koje je zgrozilo milijune ljudi.
Njihova kćerkica Ellie, koja je tek nakratko zaplakala i zacrvenjela se u licu, postala je razlogom zbog kojeg je cijela obitelj izbačena iz zrakoplova kompanije Allegiant.
Majka Sydney, koja je po struci medicinska sestra, uzalud je pokušavala objasniti osoblju da njezino dijete nema temperaturu niti opasan osip. Tvrdi da je malena Ellie jednostavno blijede puti i da joj koža burno reagira na plač, što je sasvim prirodna pojava kod mnogih beba.
Umjesto suosjećanja ili barem osnovne ljudske provjere djetetova stanja, stjuardesa je odlučila provesti strogi, a čini se i potpuno pogrešno protumačeni protokol.
@quarantinecutiee @Allegiant Air We were unable to fly back home to Indiana with Allegiant on Friday 3/27 at 9pm due to a baby being naturally pale and red in the face from crying on a plane. First they didn’t believe our babies birth certificate from Indiana at check in and they had several people look at it. We went through TSA just fine no issues. We boarded our flight like normal. Before boarding we took off babies shirt because she was hot on the flight from Indy to Florida we figured she’d probably be sweaty then too. She had also just ate baby food. Anybody with a child knows they are messy. They removed the gentleman in the aisle seat told him there was a seat up front away from kids. The whole two rows we were in were full of children and their parents. Someone in a vest came onto the plane and ask for our boarding pass again. I handed it over. They then asked me how old the baby was, her name, her birthdate and went back by the bathrooms and kept talking into the phone and walkie talkie. They called her an unidentified infant over the walkie. Then they told us a flight attendant reported us for a baby being feverish… said medical professionals wouldn’t clear her to tly and that we were going to have to get off. Nobody would come and see her. Nobody on the flight was required to have a temperature checked. Nobody would even come and take her temperature. They said well she looks red and it looks like a rash. Several other babies were on the flight and also crying. We were told to get off the flight or police would take us off of it even though we weren’t arguing or cussing. As we walked off we asked again why are we getting kicked off the plane and they stated we weren’t getting kicked off. I asked to speak to a supervisor. I told the lady I’m not mad at you I’m mad at the situation. Im not complaining about you specifically. A supervisor wouldn’t come and talk to us in person only on a phone. We got on the next flight they had which was 11am the next day. No accommodations, no car to get around, no place to stay other than to call family back to grab us from the airport again. We were so lucky we hadn’t been just in town by ourselves. We waited an hour for them to drive back and grab us. We have no luggage as they wouldn’t grab it off the plane. No car seat or stroller for the baby. They gave us an unclaimed car seat that has no padding and isn’t age appropriate. Car seat was way too big had to hold her head the whole ride back to Kyle’s grandparents house because it was too big. We missed work the next day, had to get our pet sitter to stay another day, didn’t get to pick up our two other kids that were at dads for spring break and missed our foster care class which was the only one that aligned with our schedule for the next two months. We got on our next flight no issues. When we checked in they did state usually you can’t tly tor 24 hours if there’s illness when I asked if there were notes in for the night previous for when I called customer care. However we were put on the next flight 12 hours later. They even tried to make it better putting us in priority boarding and extra leg room which we didn’t care about. We chose the back of the plane on purpose, less windows, it’s usually darker for the baby to nap, and usually other people with kids chose the back. There was such a difference in the second flight sitting up front. Everyone was so much nicer and friendlier. We called Allegiant and they just keep telling us we are not able to get any sort of compensation for our time or experience. They wouldn’t email or give me any policies on traveling with infants and they wouldn’t connect me to a supervisor of any kind. @Allegiant Air also if you’re just here to make comments about a baby being naked or there being more to the story get fucked
Pojavila se policija
Nevjerojatno je da u trenucima navodne medicinske krize nitko od osoblja nije ponudio toplomjer niti dopustio majci, stručnoj osobi, da pojasni situaciju. Umjesto toga, obitelji je zaprijećeno dolaskom policije. Prolazak kroz prepun zrakoplov dok vas ostali putnici promatraju kao prijetnju, dok u naručju držite uznemireno dojenče, iskustvo je koje ostavlja duboke ožiljke na roditeljskom srcu.
Zrakoplovna kompanija brani svoje postupke tvrdeći da su konzultirali medicinsku službu. Ipak, ostaje gorak okus u ustima kada se sazna da je ista ta obitelj puštena na drugi let iste kompanije samo 12 sati kasnije. Ako je postojala stvarna opasnost za zdravlje putnika, kako je ona magično nestala u pola dana bez ikakvog liječničkog zahvata?
@jessicabrennan66 I will never fly allegiant ever again! They kicked this young couple and their baby off because the baby was hot and in a diaper so he’d be more comfortable. This power tripping allegiant lady accused the baby of having a fever and kicked them off the airplane!!! Shame on you allegiant. allegiant allegiantairlines Id also like to add that this baby was fine but the allegiant employee continued to stall the airplane and came back several times to ask for birth certificate, date of birth, etc. And the baby got upset. Then, accused the baby of having a fever. She never took the temperature. Everyone on the plane was disturbed by this injustice. allegiantreviews allegiant allegiantairlines
Ovaj događaj nas podsjeća na važnost empatije u svijetu koji se sve više oslanja na hladne propise. Pravila bi trebala služiti ljudima, a ne služiti kao alat za treniranje strogoće nad najranjivijima.
Podrška koju je Sydney dobila, s više od 3.8 milijuna pregleda na TikToku, jasno pokazuje da javnost prepoznaje nepravdu. Svaka majka i svaki otac zaslužuju poštovanje, a ne osudu, dok pokušavaju utješiti svoje dijete u stresnom okruženju zračne luke.
